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Everything customers need before ordering.
Clear answers build confidence, especially for personalised and bulk gifting purchases.
Orders and personalisation
What is the minimum order quantity?
A typical starting quantity is 25 pieces, but each product page shows its actual minimum quantity.
Can I add names and event dates?
Yes. Personalisation options can include names, dates, messages, tags, sleeves, colours and logos.
Will I see a preview before production?
A digital preview should be shared for approval before personalised production begins.
Can I request a sample?
Selected bulk-order products can offer a paid sample or sample consultation.
Delivery and support
How long will my order take?
Every product should show its expected production and delivery timeline. Personalised bulk orders need additional time.
Do you deliver across India?
The concept is structured for Pan-India delivery, subject to serviceable locations and product limitations.
Can personalised products be returned?
Personalised products are generally not returnable after approval unless damaged, defective or materially different from the approved design.
How do I get help with a bulk order?
Use the bulk-gifting form with the event date, quantity, budget and delivery city to receive recommendations.