Shipping, delivery and returns.

This page demonstrates how operational policies can be presented clearly. Replace all example wording with final business-approved terms.

Production and dispatch

Every product page should show an estimated production period. Personalised orders move into production only after final design approval.

Delivery times vary by product, order size, destination and courier serviceability.

Returns and damage

Personalised products are generally not returnable after approval unless they arrive damaged, defective or materially different from the approved design.

Customers should report transit damage within the stated period with package and product photographs.